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Conversation intelligence Salesforce

AI Integration for Salesforce

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Introduction

  • Transcribe, analyze, and leverage conversations with prospects and clients with conversational AI.
  • Save teams’ time by minimizing manual tasks.
  • Easily assess the quality of team pitches.
  • Gain conversational insights without listening to hours of calls.

Category

CRM
  • Free your team from manual tasks
  • Extract insights from each conversation
  • Free your team from manual tasks
  • Extract insights from each conversation
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Get started Book a demo

Introduction

  • Transcribe, analyze, and leverage conversations with prospects and clients with conversational AI.
  • Save teams’ time by minimizing manual tasks.
  • Easily assess the quality of team pitches.
  • Gain conversational insights without listening to hours of calls.

Category

CRM

Free your team from manual tasks

Save time by automating post-call tasks with seamless synchronization between Empower and Salesforce. With this integration, your CRM is automatically populated with summaries and next steps generated by Empower.

Extract insights from each conversation

Access all conversation history, including call summaries, next steps and extended call analysis, directly from Salesforce to enhance communication with prospects and clients. You get all the insights you need to tailor your pitches effortlessly.

Ready to discover the power of Conversationnal IA with Empower and Salesforce?

Book a demo
Call logs

Our customers’ feedback

Overall Rating

4.9 /5 784 reviews Based on 784 reviews.
This average is drawn from ratings of customers who have used any of the cloud communication services offered by Ringover.

Cyriac F.

Top product. Extremely practical and reliable. The tool is intuitive.

Joede C.

"We’ve been using ringover in our company for over a year now.
The interface is easy to use and requires no training. Configuring the solution is very simple.
The few times we have needed support, it has always been available and responsive."

Adèle F.

I recommend 100%. It works very well, outgoing calls, incoming calls + sms.

Scott T.

Ringover gives me a professional line. I can access the recordings of all my calls and integrate them into my CRM. This allows me to return to a call for customer follow-up.

Julie T.

I’ve been using it for a year now and it has totally convinced me. It is easy to use and, above all, it is very useful! It has allowed me to unify my entire call center to centralize calls.

Thomas G.

Good overall experience both in the office on a PC and on the move with app, even abroad.

Honoré P.

I recommend it! Overall, I am satisfied with the program (more efficient and effective than Kavkom).

Hedi L.

I find this solution particularly relevant. The list of calls, with the option of listening to them again and accessing a summary of the exchanges, is very practical for day-to-day use.

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Empower x Salesforce Integration FAQ

  • What is the Salesforce x Empower Integration ?
  • Why combine Salesforce and Empower ?
  • How do you integrate Empower with Salesforce ?
  • What are the advantages of integrating Empower with Salesforce for staffing agencies ?

What is the Salesforce x Empower Integration ?

The Salesforce x Empower integration is a seamless connection between Empower's communication platform and Salesforce's CRM system. This integration results in Salesforce conversation intelligence, as you’ll be able to benefit from Ringover’s sentiment analysis for greater insights into your customers. Plus, users streamline their workflows by synchronizing communication data with Salesforce, enhancing productivity and efficiency.

Why combine Salesforce and Empower ?

Combining Salesforce and Empower allows businesses to centralize their communication and CRM activities. By integrating these platforms, you can :

  • Automatically log calls, messages, and notes in Salesforce.
  • Access customer information directly during calls.
  • Improve team collaboration and customer management by reducing manual data entry.

How do you integrate Empower with Salesforce ?

Integrating Empower with Salesforce is easy :

  • Log in to your Empower account.
  • Navigate to the integration settings and select Salesforce.
  • Follow the step-by-step instructions to authenticate and connect your Salesforce account.
  • Customize your integration preferences, such as call logging or contact synchronization.
  • Once completed, your Empower account will be fully integrated with Salesforce, allowing seamless data sharing between the two platforms.

What are the advantages of integrating Empower with Salesforce for staffing agencies ?

Staffing agencies can benefit significantly from the Empower x Salesforce integration :

  • Enhanced Productivity: Automatically log all communications with candidates and clients in Salesforce, saving time on manual entries.
  • Improved Candidate Tracking: Access comprehensive candidate profiles during calls, ensuring more personalized interactions.
  • Streamlined Workflows: Synchronize data between platforms for better collaboration among team members.
  • Data-Driven Decisions: Use integrated analytics to track performance and optimize recruitment strategies effectively.

This integration empowers staffing agencies to manage candidates and clients more efficiently while improving overall operational effectiveness.

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