Microsoft Teams Phone System Integration (VoIP / Dialer)

To integrate your cellphone with Microsoft Teams, you just need to follow these steps.

1. Open the app store;
2. Search for Microsoft Teams and install it;
3. Open the Microsoft Teams application and sign into your account.

To integrate a landline with Microsoft Teams, you’ll need to purchase a landline with wi-fi capabilities and follow the phone’s manual to set it up properly.

Microsoft Teams works through Private Branch Exchange in the Microsoft 365 cloud.

Once you have signed up for your Microsoft Teams account, you can begin making phone calls in one of two ways.

You can acquire a landline phone that is certified to work with Microsoft Teams, and follow manufacturer’s directions to set it up.

If you want to use Microsoft Teams on your cellphone, you’ll need to install the Microsoft Teams app. Once you sign into your account, you’ll be able to start making and receiving calls.

Microsoft Teams does have a phone option, presented in a three-tiered plan. The first tier, at $8 per month (annual contract only) offers very basic functionalities. The plan doesn’t offer much beyond call transfer and the possibility to include mobile plans. Even at higher tiers, the number of minutes allocated per plan is limited. To top it off, Microsoft Teams requires customers to pay for sophisticated telephony features that make significant improvements to daily operations.

For businesses who need sophisticated telephony features, more agile and specialized software is a better choice. With a more economic price point and more robust features offering, VoIP services like Ringover provide a better selection of telephony features for a better price.

For example, Ringover offers unlimited calling domestically and to 110 destinations, and many features. Here’s just a few examples:

• Interactive Voice Response (IVR);
• Voicemail drop;
• Call forwarding;
• Call whisper.

Ringover’s business telephony software begins at $21 per user, per month, and can be set up in a matter of hours. Once you’ve created your account, you’ll be able to begin using the service from any Internet-connected device.

Once you integrate Ringover with Microsoft Teams, you’ll have access to several functionalities that will optimize daily operations. You’ll be able to:

• Send SMS through Teams;
• Sync contacts between the two apps;
• Use click-to-call in Microsoft Teams.

To set up your Ringover and Microsoft Teams accounts, you’ll just need to follow these easy steps:

1. Sign into your Ringover administrator account.
2. Sign into your Microsoft Teams administrator account.
3. In the Microsoft Teams applications menu, either search for Ringover or find it in the selection of applications.
4. Click “Add”.
5. Then, right click on Ringover the application and Pin it so you can easily access it in the future.
6. Finally, you’ll login to Ringover from within Microsoft Teams.
7. Ta-da! Your integration is finished.