Conversation intelligence AkkenCloud

The Empower x Akkencloud integration seamlessly connects your staffing software to create a powerful recruiting communication platform. The integration centralizes candidate and client interactions directly into Akkencloud’s CRM. Empower offers Akkencloud conversation intelligence through AI and sentiment analysis, surfacing valuable insights into team performance. With an Empower Akkencloud integration, recruiters access call records, messages, and related data in one place. By simplifying candidate communication and client relationship management, staffing agencies operate more efficiently.

Integrating Empower with Akkencloud provides staffing agencies with a unified view of all candidate and client interactions. By merging communication data into Akkencloud’s CRM, recruiters can:

• Quickly retrieve candidate profiles and client notes.
• Automatically link inbound and outbound calls to candidate or client records.
• Increase efficiency and improve performance thanks to timely follow-ups and personalized interactions.

This integration ensures recruiters have all the tools they need to deliver seamless and efficient interactions.

You can easily configure the Empower and Akkencloud integration using Webhooks:

• Log in to Empower and click on Webhook settings.
• Activate the “Contact call” webhook and input the unique Akkencloud URL provided in the designated field.
• Copy the key and share it with your Akkencloud representative to finish setting up the integration.

If you need assistance during the process, Empower’s support team is available and happy to guide you.

The Empower x Akkencloud integration offers many noteworthy advantages:

• Centralized Communication Records: Call logs, text messages, and other interactions are stored within Akkencloud, making it easy to track and reference past conversations.
• Improved Efficiency: Automatically syncing call details with candidate and client records in Akkencloud reduces manual data entry, allowing recruiters to focus on value-add activities like building relationships and filling roles.
• Optimized Candidate Experience: Instant access to detailed communication histories allows recruiters to respond quickly and effectively, fostering trust and satisfaction.

This integration empowers staffing teams to manage high volumes of interactions while maintaining a personalized and seamless experience for candidates and clients alike.